My views on life, love , career and…well just about everything.

IP Telphony

VOIP—-What is it?

I am going to assume that if you are reading this you already know or know enough to Google it and get a much more eloquent definition than I can render here.

Its a buzz word! I recently attended a function where I ran into a “phone guy” and I asked him how business was. He replied “Great we have started doing VOIP!” When I asked him what product, and he offered up one of the many names (starts with A) out of Silicon Valley.As he was excitedly extolling the virtues of V-O-I-P, I asked “does it use SIP?” He hesitated and said “Yeah it’ll do SIP!” just to be obnoxious I asked. “What does SIP stand for?” He looked at me kind of funny and replied, ” Don’t you know?” ” Yes , I know. Do you?” I replied. He mumbled something and excused himself.

Folks, one of the things that makes a great “phone guy” is that he really knows his stuff. The old guys like my Dad new everything about telephony. Will the new age of IP telephony change that?Let’s hope not!

Dad had been in the business 20 plus years when the digital switch came around. He was a little flustered by the computer interface and the programming. But Dad in a premier example of “old phone guy” determination, buckled down and learned it. I heard him say many times during that challenging time in his career, “It’s still a telephone.” No matter what happens to Alexander Graham Bell’s marvelous invention, let us not forget that it still must act like a telephone. And let us not forget that our customers still buy our gear and our services for one overshadowing reason—TO MAKE TELEPHONE CALLS.

Assess the real needs of your customers and give them the system that makes the most sense.
AND—-if you are going to “do voip” do it for the right reasons. And please, buckle down and learn it. IP telephony runs on a data network. Learn how data networks function.

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